kingsley_1179

Ong Kheng Lee
(Kingsley)
kingsley_1179's picture
PMC
DIRECTOR / PRINCIPAL CONSULTANT
Jay & Jov Pte Ltd
Area of Expertise:
Customer Centric Initiative (CCI)
Customer Satisfaction Research
Customer Service Training
F&B Operations
Information Systems
Information Technology (IT) Management
Information Technology (IT) Performance Management
Leadership Coaching
Lean Management
• Customer Centric Initiative (CCI)
• Customer Satisfaction Research
• Customer Service Training
• F&B Operations
• Information Systems
• Information Technology (IT) Management
• Leadership
• Leadership Coaching
• Product Innovation
• Productivity Diagnosis
• Productivity/Quality Management
• Productivity Improvement – Hardware, Software, Re-engineering, Optimisation
• Project Management
• Research & Development (R&D) Technology
• Retail Operations
• Retail Performance Measurement
• Service Excellence
• Service Training
• Supervisory Skill
• Technology Adoption
• Training & Development

kingsley@jayandjov.com

90288123

90288123

Certification Since and To Date:
1 Dec 2015 to 30 Nov 2017



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